axs transfer tickets not showing up axs transfer tickets not showing up

I have a problem with AXS Tickets Are you having issues? After completing the account information, you may buy, sell or manage any seats in your account. The event staff will scan this digital barcode to let you and your party into the event. Yep! Yep! Use of this website signifies your agreement to our. Have been on hold 3+ hrs. Transfer tickets to friends (for select events). The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. So you can sell on StubHub or any other way you find. As an event draws closer, venues generate the barcodes for each ticket. If your friend already has an AXS account, the tickets will be transferred instantaneously. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Tap the gameyou are attending tap View All to see more games. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Theyll just have to create an AXS account to claim their tickets. To view your AXS Mobile ID tickets click on your initials in the middle. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. 2023 I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). On the Review page, click the List Tickets button to finish. I had flown from TX to NY for this show with my friend. Sign into your AXS Account and click Listings. Many fans find it best to TRANSFER the seats to their guests prior to the event. And you're done! No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS Mobile ID tickets are digital and cannot be printed for venue entry. The Fox Theater Foundation. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Yes No Still Need Help? It got postponed and now we all cant go. Open the AXS app Sign in or create an AXS account. Otherwise you have until your friend creates an account to cancel the transfer. Can I have multiple tickets on one phone? Its up to the promoter, artist, or team if you can sell tickets or not. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. If you do not currently have an AXS account you will be instructed to create one during your purchase. How do I use the Rockets App to enter the building? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Otherwise you have until your friend creates an account to cancel the transfer. Youll be able to transfer money to your bank from your account on AXS.com. Can seats be transferred to someone who doesnt have an AXS account? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Help us improve this article with your feedback. Cookie Notice At this point, you should see your tickets in the MLB Ballpark app. may not be valid. Sign into your AXS Account and click Listings. SOLD TICKETS VIA AXS. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. If you do not currently have an AXS account you will be instructed to create one during your purchase. If your friend already has an AXS account, the tickets will be transferred instantaneously. Danielle is the author of this solution article. Press J to jump to the feed. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Now we just want to get rid of them ugh. OR. Nope. The gig has not been cancelled we just chose not to go. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Show the ticket in the App at the entrance and get them scanned to enter. Help us improve this article with your feedback. Have screenshots and stuff with timestamps to also prove this is a thing. it must be some garage shop with three programmers. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. If they already have an AXS account set up the tickets will go in their account automatically. 2021 Vivid Seats Ltd. All rights reserved. Sign in or create an AXS account. I tried calling axs.nobody was home. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. I purchased tickets for a concert back in February. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Then when it sells and you are paid, you transfer it using the app. Official Tickets and Your Source for Live Entertainment | AXS.com This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Use the same email you use on StubHub. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Terms of Service | Create an account to follow your favorite communities and start taking part in conversations. Can seats be transferred to someone who doesnt have an AXS account? Is there any way to get any assistance? I bought two tickets to a New York Islanders game at Nassau Coliseum. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. 2023 Crypto.com Arena. We bought the tickets through AXS and we have no clue how to sell or transfer them. When its time for the event, they can open the app to show their tickets on their phone. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) (*If you can't remember your password, tap. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Show the ticket in the App at the entrance and get them scanned to enter. Privacy Policy | Help us improve this article with your feedback. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Thanks! Select the tickets to transfer and enter the recipient's information. Updated a few days later TL;DR: Call the merchant that issued the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. i will not book anything on stub hub as a result. Here we are. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. No. Then your friends can get in with their own phones using the AXS app. From everyone at Vivid Seats, we hope you enjoy your event! AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. On the review page, click the Transfer button to send the tickets. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Click the Transfer button next to the event in your AXS account. What if my guests arrive at different times? If available, youll see the option to get tickets with AXS Official Resale on the event page. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). If they already have an AXS account set up the tickets will go in their account automatically. When listing tickets, you decide how long your listing will be available for others to buy. StubHub told me to call AXS and let them know this was due to the show being postponed. axs allows you to transfer ticket you have bought from within the app. On the review page, click the Transfer button to send the tickets. However, we recommend that you transfer tickets to each person attending the event. Stub hub sent my hockey tickets for a las vegas game to axs. Many fans find it best to TRANSFER the seats to their guests prior to the event. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Never. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Why did the venue decide to use AXS Mobile ID? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Customer service all the way to your seat, 2000-2022 StubHub. This will help to ensure that you are ready for your event in no time! Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Click yes, retract now.And youre done! Browse your upcoming events and tap the ticket icon for the game or event you would like to access. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. and need to send them to a friend, transfer the tickets through your AXS account. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Try to contact them on their Twitter account. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. A full-service national event ticket marketplace. If you see a Sell button next to your tickets in your account, you can sell them! i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Hey guys, I just joined this group so if this isnt allowed lmk. Can I still use a ticket after I have transferred or shared it with someone else? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Flew in for this show. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. What is AXS Official Resale and where do the tickets come from? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. You may also review your transfers and purchase history at AXS.com. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Cookie Notice Tickets Not Showing Up In AXS Hello! Tap View to access the barcode and scan in for entry. Stubhub assured me my tickets would be available. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). You'll then be asked to review the transfer. Privacy Policy. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Show the tickets on your phone for everyone in your group. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The Rockets App is free to download and available in the App Store or the Google Play Store. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Yes If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Mobile ID allows for convenience, flexibility and security. There is no fee for transferring seats and you are allowed unlimited transfers. Did you find it helpful? After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). There is no fee for transferring seats and you are allowed unlimited transfers. Open the App and sign in to see your tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Your tickets will no longer be listed for others to buy. Open the App and sign in to see your tickets. Remember, your friends can always transfer tickets back to you. After the switch, you will enter the email address you use to access the community in order to reset your password. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Sorry we couldn't be helpful. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. After that, the tickets will be theirs to use with the AXS app. After completing the account information, you may buy, sell or manage any seats in your account. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. why the hell can they just not send you the tickets in an email, as an option? Site Map | Ability to transfer and/or sell tickets varies by show and is subject to change. Enter the recipients first name, last name and email address, or select from a list of. You will enter your community username and new password and done! Youll be able to transfer money to your bank from your account on AXS.com. Yes Apparently it is actually AXS? They should be able to tell you if the tickets are active. Go into the app, look at the ticket. | Most mobile transfer tickets will not be immediately available. Never. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. After the switch, you will enter the email address you use to access the community in order to reset your password. | Its up to you! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Follow the steps below to access the tickets: Did you find it helpful? For more information, please see our Bought ticket and then they weren't available from the seller. On the review page, click the Transfer button to send the tickets. Nope. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. When I sell tickets, do I have to deal with the buyer? Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Here we are. The game is in 36 hours. Click the Transfer button next to the event in your AXS account. Just follow the simple steps to make the tickets officially yours. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. If they already have an AXS account set up the tickets will go in their account automatically. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Sorry we couldn't be helpful. I purchased 2 tickets through stubhub January 2020. Tap Tickets Tab (pull down on the screen to refresh if necessary). How will I know if my transfer was successful? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. The game is in 36 hours. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. No. Do you know what number you used to contact AXS? All rights reserved. What are my options here? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. When listing tickets, you decide how long your listing will be available for others to buy. What are my options here? I had read on other threads that sometimes the tickets don't transfer until the day of the event. It depends. Privacy Policy. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Its up to you! Easy! You will enter your community username and new password and done! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Overall, disappointing, but fair. When I sell tickets, do I have to deal with the buyer? Remember, your friends can always transfer tickets back to you. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Select the tickets to sell, and then set your price and selling options. Manage Cookie Preferences Tix originally purchased Spring 2020, was postponed until today 7/31/21. Transferring Tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Review listing information and choose Credit Card for payout. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. They assured me that the tickets would be transfered once they got ahold of the seller. Present the scannable QR code at the door for entry to Toyota Center. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Step 1: Download and Login into MLB Ballpark App. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics On the review page, click the Transfer button to send the tickets. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I was never able to get ahold of SH again. They said they would get in contact with the seller and have the tickets transferred over. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Yes. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Also, to make it even more . Did you find it helpful? Flew in for this show. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Your guests will need to create an AXS account to receive tickets. After logging into the app, verify the tickets are available in the app. Customer service all the way to your seat, 2000-2022 StubHub. Bought tickets for a group? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. How do I transfer AXS Mobile ID? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Theyll also need to get the AXS app. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. i spent the next 2 hours trying to get the axs app to work and get my tickets. Your Privacy Choices | Enjoy the event! How will I know if my transfer was successful? You should see something to transfer. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. When fans have tickets they cant use, they list them for other fans to buy. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. This is the QR code you will display upon entering the venue. What is transfer? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". After that, the tickets will be theirs to use with the AXS app. AXS Mobile ID allows you to manage . Before following any of the steps below, make sure you download the Official Houston Rockets App! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Have mobile tickets and cannot find barcode. Select the seats you would like to send. If you see a Sell button next to your tickets in your account, you can sell them! and our Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). it never happened. To login, use the same email address you used when purchasing your tickets. When I buy tickets, do I have to deal with the seller? Fast forward to this past weekend, the day of the show, the tickets still were not transferred. AXS handles payment and delivery so buyers and sellers never interact with each other. totally rinky dink. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? All Rights Reserved. Your tickets will no longer be listed for others to buy. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. and our The concert is tomorrow. Your guests will need to create an AXS account to receive tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Browse your upcoming events and tap the ticket icon for the game or event you would. This way your guests will be able to enter when they arrive using their own AXS Mobile ID.