Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. We suggest that you take this into consideration when selecting your departure date. If you booked direct just go in to manage my booking on Jet2 site and go to the very bottom of the page (below all the adverts) and there is a "cancel this holiday" button (highlighted text but not large) click on that and you can cancel online, it will tell . No compensation is payable for insignificant changes to your holiday. Only redeemable on flight only bookings made directly with Jet2.com and not any bookings made with Jet2holidays. e) Once you have successfully booked your holiday, if the departure date is outside 10 weeks of the date of booking, we will send you the following documents to the address you registered with us when making your booking: a deposit confirmation; your travel insurance documents (if you have arranged your travel insurance through us); and a copy of our standard terms and conditions. You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. Customer services & complaints If you have a special request for anything that is not automatically part of your holiday, please check when you book your holiday and we will pass this information on to the suppliers we work with. Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided; indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. We reserve the right in our discretion to suspend or withdraw the Service in whole or part and/or to change its scope or availability, in each case without notice and for any commercial, operational, security, regulatory or other reason. For example, if you've booked a two-week cruise and cancel between 120 and 90 days before you're due to leave, Oceania Cruises charges a 175 admin fee or takes 10 per cent of the total holiday . For more information on excursions please see clause 15 below. Certain travel arrangements (e.g. Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. 15. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. Tripadvisor. For villa products, bookings for single sex groups or groups where the average age of customers is under 25 are permitted at our discretion only and may be subject to additional breakage deposit conditions. Using a taxi or minicab - never accept a lift from an unlicensed taxi, a stranger or someone you dont completely trust; try to share a taxi with a friend; if youre calling a taxi from a public place, try not to let people overhear your name or details of where youre staying; always sit in the back of the car and if you chat to the driver dont give them any personal details. Never attempt to locate a gas leak yourself or tamper with the gas supply. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. Call recording (a) Availability - Free Child places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. Subject to availability, you can pre-book Guaranteed Cabin Luggage for an extra charge, when you check in online. This could include things like wearing face masks, time slots for facilities and extra cleaning. That's unless there were some kind of extraordinary circumstances which gave Jet2 no choice but to cancel the flight. The Package Travel and Linked Travel Arrangements Regulations 2018 can be found here. Please make sure you are using your holiday booking reference from the booking confirmation. Room Only - no meals are included in the price you have paid for your holiday. (f) Cancellation - If you cancel your holiday there will be a 60 charge payable in respect of the child, in addition to any charges set out in clause 5 above. Prefer to speak to one of our expert holiday advisors? qatar to toronto flight status. We recognise that everyones needs are different, and that air travel can be stressful for some of our customers. ; excess baggage and the transport of any sporting or any other outsize equipment; deposits requested on arrival by some apartment/hotel/villa owners; and any local taxes, levies, dues or similar required by local authorities/airports abroad to be paid personally by every passenger; and any surcharge levied under our standard terms and conditions. synastry aspects for a significant relationship. Special dietary requirements: Meals, if included, are based on table dhte menus, or a buffet system unless specified otherwise. Apartments self-contained accommodation with one or more bedrooms with twin/double beds, basic kitchen facilities (usually 2 cooker rings and a fridge), a shower room, and occasionally a separate living space. 14 days or less. Please ensure that you read these carefully. Simply follow these steps : To login, enter your booking reference, surname (of the lead passenger when you booked) and departure date. If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. Sign up for our email deals, discounts and more! what are club seats at td garden. Here, you may be lucky but it depends on the situation. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Error occurred while trying to login using Facebook. Factors which may affect information accuracy: We rigorously check the information we supply to ensure it is correct. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Maisonettes - as per apartments and usually on a split level. For example, free Wi-Fi may only be available in the hotel lobby. For villas, you will receive an information pack in advance of your arrival explaining details of key collection and car hire arrangements. Any contract you enter into is with the supplier of the services concerned. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure. harry and david raspberry honey mustard dip; galapagos islands resorts on the water; ccv live royersford When booking through our website your baggage allowance will be shown to you at time of booking. Please note if you add any of the items listed in this clause h after you have made your original booking, you will be advised of the applicable charges prior to confirming the purchase of any additional services. I don't think you have even mentioned the holiday provider. In this event, you will have the right to be returned by the same means of transport to your original departure point at no extra cost provided that transport is available. 5. From the options which we present to you, you may choose the day of the month on which each Prepayment will be taken. Important notice in respect of limits on liability. If your complaint is not resolved locally, you must follow this up within 28 days of your return home by writing to either (a) our Customer Service team at: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE; or (b) your travel agent giving your booking reference and all other relevant information. enlightenment yoga in astrology; frangible bullet wound. The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. i) From time to time we sell holidays which are restricted to a specified number of nights and/or departing only from specified airports or ports. We require the email address that you provided on Facebook. Check-in time for flights: Passengers are required to check in a minimum of 2 hours prior to the scheduled departure time of the flight. You acknowledge that all of the terms and conditions contained in those Terms and Conditions and/or 'Conditions of Carriage' form part of your contract with us, as well as with the transport company and that those Terms and Conditions and/or 'Conditions of Carriage' shall be deemed to be included by reference into this contract; and In particular for cruise arrangements, carriage by sea is governed by the Athens Convention 1974 (whether as later amended or otherwise), the Athens Convention 2002 and EU Regulation 392/2009 (or UK law equivalent). >>>>No. Transfer vehicles will try, wherever possible, to drive up to each hotel. The safe travel requirements are incorporated into these terms and conditions by reference. in-flight meals, non-refundable hotel rooms etc.) Drink - drink bottled water and use it for brushing your teeth. (iii) If your booking was made using a non-refundable rebook voucher, and you subsequently cancel your booking with us, any refund which is due to you will be paid via a non-refundable rebook voucher. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. With the exception of villa products, multipleFree Child places can be booked as long as there are at least 2 passengers paying the full adult price per child place and each Free Child place is assigned into a different room and there is availability of free child places. These are not guaranteed for any of our accommodation. - If possible isolate the gas supply (i.e. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. Illness during your holiday is not that unusual it may be as simple as a change in what you are eating and drinking, or even the weather as you are in warmer climates. However, we will not change the price of your holiday within 20 days of your departure date. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. Yes! Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. 42-29 days. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. Bed and Breakfast - breakfast is included in the price you have paid for your holiday and will generally consist of a continental buffet style, catering for various nationalities. The lead name is responsible for payment of the total booking price, including any insurance premiums and subsequent cancellation or amendment charges that may be payable. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Car hire is subject to availability and minimum age requirements. 0; Further, if you are refused entry to a country, whether because of lack of required documents or otherwise and, as a result, we are required by any governmental or immigration authority to transport you out of such country and/or pay any fine, penalty, other charge, or expense, you must reimburse us in full and pay us for such transport at the applicable fare. Free Child Places We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. Half Board - your breakfast and evening meal is included in the price you have paid for your holiday. If you have concerns speak to reception, or tell your representative or tour operator. Pictures of rooms on our website or in our brochures are examples only and the actual view and/or room size or layout may vary. We reserve the right to withdraw the priority lane security availability at our discretion. It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause 12 and, further, assign to us any rights that you may have against any third party in connection with your claim. Private transfers for the main will be in a taxi but on occasion a people carrier or minibus may be used. Money and personal belongings - we strongly recommend that you store all money and valuables in a secure place during your holiday. Any request for changes to be made must be in writing from the lead name or your travel agent. sardine lake fishing report; ulrich beck risk society ppt; nascar pinty's series cars for sale; how to buy pallets from victoria secret IF YOU SMELL GAS: The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. As with all travel insurance policies, Jet2insurance contains certain restrictions. In order to qualify for this insurance policy, you must be under the age of 76 at the time of purchase and be a resident of the United Kingdom. It is important, if you have any special requirements, such as wheelchair access, that you inform us at the time of booking (or within 21 days of making your booking) so that we can make appropriate enquiries about the suitability of particular accommodation, resorts, transport and services. After you have confirmed a Payment Plan, you may change it by visiting the "Manage My Booking" section of our website. Any additional people you allow to stay in your accommodation will not form part of your package holiday and will not be covered by the Package Travel and Linked Travel Arrangements Regulations 2018. 6. Go on, you deserve it. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. 90%. The limit doesnt apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. If you are in difficulty whilst on holiday and ask us to help, we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). However, we will absorb and not charge you increased costs of up to 2% of your holiday price (excluding insurance premiums and any amendment charges). However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. The law accepts that airlines should only pay . We recommend that you recheck your flight times between 1 and 3 days prior to travelling. However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. your hotelier, villa provider or cruise director) and our local agent (if there is one), our representative or our Customer Operations team using the 24/7 Customer Helpline (0044 113 387 9501) without undue delay and they will endeavour to put things right. your holiday is cancelled for any reason. We explain the complaints procedure in our guide to complaining about your package holiday company. In order to cover our expected losses from the cancellation of the booking there is a set scale of charges which must be paid by you if you or anyone travelling with you cancels. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of If any change to your flight(s) is known more than 48 hours in advance, our Operations Team will try to notify you of such change using the email address you advised at the time of booking. lumberjack breakfast calories. In some cases, where we arent able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). You can let us know at any time if you no longer want to receive emails by clicking here. Of course if still to pay a balance on holiday might be worth while finding out how removing someone from the holiday will effect what you still have to pay. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. Travelling with infants: Infants under the age of 2 years (on the date of departure) must sit on the knee of a paying adult who has responsibility for that infant. Connection speeds will vary by accommodation and no guarantee of availability can be provided. Please check your email and password are correct. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. (c) Clauses 18(a) and 18(b) above will not apply to those customers who do not have the capacity to submit claims themselves. You may: If we are unable to collect any amounts due in respect of a Prepayment, we may add such amounts to the final Prepayment which is due under your Payment Plan. In the event that you cancel your holiday you must still pay any insurance premiums and amendment charges which arose before the cancellation, any deposits paid for any pre-booked items or services and the APC Sum. If you do not wish to choose your seats online before you fly, seats will be allocated on a first come, first served basis either during the online check-in process or at the check-in desk. As we ordinarily take Prepayments on a monthly basis, the number of Prepayments (and therefore the amount of each Prepayment) will depend upon the number of months between setting up your Payment Plan and the Balance Payment Date. Want privacy and freedom with all the package perks on your next getaway? Check-in/out: Check in/out times may vary. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. If we are made aware of a severe allergy and you or any member of your party is not carrying the required medication, that person may be refused travel. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers.
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