The period of use is subject to the discretion of the management. Minimum car hire is 1 day and cars must be booked at least 24 hours in advance. Please see ourTravel with Confidence page for full details. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. Our ATOL number is 0285 and our ABTA number is V4068. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. Combine two of Italy's stunning lakes all in one trip. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. First class service when rebooking a holiday. Not quite sure what youre after? The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Combine two of Italy's stunning lakes all in one trip. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Offers valid on 2023 travel dates. Cities are particularly busy in comparison to other types of holiday destination and it is therefore advisable to be discreet and keep wallets, purses, expensive camera equipment etc. - under the age of 14 (whether accompanied or not). Our ATOL number is 0285 and our ABTA number is V4068. Packed with essential travel advice and tips, the website offers a wealth of country specific information. If you are 16 or over and haven't yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. An increasing number of airlines are choosing not to offer a complimentary meal in-flight and there may be a charge for in-flight refreshments. We know that each of our clients has different requirements of their holiday, so we offer a fully flexible approach to building and pricing each holiday, using separate components of accommodation, flights, transfers and optional extras (such as excursions). Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Please refer to theBooking with Confidence terms and conditions here. Please check with the Italian State Tourist Office (1 Princes St, London, W1B 2AY. (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. Extra Leg Room seats are not available to pre-book on all airlines. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Read our Modification guide to understand more. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Just a few things to bear in mind before you book an emergency exit row seat: - physical or mental impairment or disability. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. In some cases it is necessary to ask you to pay in full at the time of booking for your tickets in order to secure them. The price you pay will therefore be more than the face value shown on your tickets. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. The advice can change so check regularly for updates. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. In the north of the country its all about stunning scenery, with the majestic Dolomites and mountain-backed lakes. SQ Booking Reference SQ E-ticket number. Drivers must be minimum age of 25 years and have held a licence for at least two years. Combine two of Italy's stunning lakes all in one trip. Terms and conditions apply. Our offers include room upgrades and board upgrades. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. If we learn of specific developments at or close to your accommodation, which are likely to significantly affect the enjoyment of your holiday, then we will do our best to contact you before departure. Eight day tour with an insight into one of Italys most stunning regions. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. We've been helping our customers to discover the very best of Italy for 90 years, Download the Travelopia Modern Slavery Statement as a PDF. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Please see ourTravel with Confidence page for full details. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Find out more about Toscana Resort Castelfalfi, Tuscany 01293 - Calls are charged at your provider's local or national rate. Any amount that exceeds the credit is payable locally. Change / Cancel a flight booking; Manage a train booking. 01293 - Calls are charged at your provider's local or national rate. Find a train booking; Change or cancel a rail booking; Seat Reservation I had to re-book a holiday to the Amalfi Coast. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Please note that we do our best to maintain prices of excursions at the same level as is payable locally. Offer is subject to change and can be withdrawn at any time. If you have any general trade support queries please e-mail [emailprotected] and we will get back to you as quickly as possible. For further information, visit the ABTA website at https://www.abta.com. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please provide a valid booking reference name without any punctuation or spaces. Log in Search. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. The period in the season and times of day when these operate are at the discretion of the management. Your actual check-in time can be selected 3 months before you sail. BOOK AND MANAGE OFFERS SUPPORT VOLARE gb - en. Just fill in your details to confirm a quote - or to view, change or cancel a booking. Single rooms: Despite the supplement payable for single accommodation, it should be noted that the size, standard and location of such rooms are sometimes inferior to those of other types of rooms, and may not have all the amenities we have described as being available in a twin room. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. Minibars may not necessarily be stocked. Holidays to Italys coast and islands provide some of the most picture perfect views around and many wonders to discover. For further information, visit the ABTA website at https://www.abta.com. These terms are often used for country houses, farms or historical preserved buildings which are often family run. Triple rooms: When 3 people share a room this is usually on the basis of adding an extra bed, (which may be a fold up bed), to a normal twin room and may be rather cramped. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Italys islands are also well worth visiting. Well help you navigate the top sights and attractions of this wonderful island. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf. Where could you be heading to in the next few weeks? This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Booking with Confidence terms and conditions here. Step back in time and enjoy spectacular scenery on board a luxurious train. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. We will tell you of any significant changes that we know about when you book your holiday. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Step back in time and enjoy spectacular scenery on board a luxurious train. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Please check availability with our reservations staff. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. But ATOL protection does not apply to all holiday and travel services listed on this website. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Then it's time to check-in. Normal booking terms & conditions apply. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. At the time of going to press there were no particular health requirements for British Citizens going to Italy. Company Number: 446617. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Holidays to Sicily and the Aeolian Islands give visitors the chance to experience a unique region of Italy with its own history, culture and cuisine. The card must be in-date and is not a substitute for travel insurance as it only pays for some emergency medical cover and doesn't cover repatriation home. Booking overview; Accommodation changes & cancellation. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. We've been helping our customers to discover the very best of Italy for 90 years. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. Normal booking terms & conditions apply. Due to airline policy most flights will be non-smoking and some may not serve alcohol. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). At some hotels, where an la carte menu is also available, guests who have paid for half / full board may have the opportunity to dine la carte receiving a credit for the half board meal. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. 10% early booking discount) apply to that specific accommodation. Allow us to help you filter through our best holidays based on your desires and needs. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. If you do not have an account, refer to the view or cancel your reservation section. Offers valid on selected 2023 travel dates. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. If you choose to upgrade your board basis you will be required to pay the board supplement even on the nights when the accommodation is free. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Other groups available. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. The UK Passport Service has to confirm your identity before issuing your first passport and from October 2006 will ask you to attend an interview in order to do this. We appreciate that clients with special needs have specific requirements that must be met to ensure a successful holiday. This romantic break takes you to some of the most enchanting locations in north eastern Italy. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. A problem has occurred whilst trying to put together your holiday. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. All rooms contracted by Citalia have private wc, bath and/or shower. Through Manage your booking you can change your seat at any time up until checkin. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. We have been helping our customers discover the very best of Italy for 90 years now. Holidays in North Sardinia take you to undiscovered natural landscapes and the heart of Italian culture. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Keep your details up to date so we can send you notifications about your flights' status, any disruptions, or if there's a chance to upgrade. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Tel: (020) 7408 1254) for details. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Please note however, that the provision of central heating is subject to compliance with the fuel saving requirements current in Italy which normally limits heating to Apr and Oct. Check-in times: Villas/apartments are not normally ready for guests until 4.00 pm and check-out must be by 10.00 am on the day of departure. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Client deposit details can be viewed on the passenger details page prior to booking. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Private transfer means sole use of the vehicle, which may be a car or mini-bus. This romantic break takes you to some of the most enchanting locations in north eastern Italy. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. The advice can change so check regularly for updates. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. Opera Tickets and Pre-booked Venue tickets. The Civil Aviation Authority allows passengers travelling on British registered airlines with a child aged between 6 months and 2 years to either carry the infant on their lap, for our normal charge or pay for a seat (prices on application) and bring their own infant car seat. No food or baggage allowance is provided for children under two years old. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Charges are payable locally for any additional facilities including sunbeds. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. If you have any special requests for a facility not advertised by us and for which there is no supplementary charge, for example double bed, adjoining rooms, special diets, etc., we will convey your request to the hotel or purveyor of services concerned, but only those special requests confirmed in writing by Citalia or its agents can be guaranteed. Manage all your AirAsia India bookings. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Hotel views: When a room is described as having a sea view, this means that such a view may be obtained from it. Eight day tour with an insight into one of Italys most stunning regions. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Citalia has been organising holidays in Italy for over 90 years, and with that comes a unique level of experience and passion for this beautiful country which we are excited to share with you. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Some airlines offer a supplement for a priority boarding service. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Search flights Book a . If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. If you have an account, log in to view your reservation in the My bookings section. Some hotels offer wine, sparkling wine, fruit or flowers, room upgrades or other gifts and these must be claimed in resort as we cannot refund against non provision of these offers. Where could you be heading to in the next few weeks? Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. We cannot guarantee that channels will be available in English.
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citalia manage my booking 2023