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I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Perfect fit, and I mean perfect!!!!!!! My husband and I got married on Friday 17th February and had delivered to have a night away. Ordered 2 pairs of skinny jeans for next day delivery. However we need to exchange two items, one for a different size and one for a different product. Quite glad theirs a manfacturer for men form fitting dresspants. ABSLOUTLEY AWFUL EXPERIENCE !!! Legend London Black Friday Sale: https://www.legendlondon.co/?ref=loissedgwickLegend London are currently running their biggest sale ever, so I thought it wa. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Cant wait for new collection! Perfect cut, perfect colours. They accommodate my small waist, big thighs and but, and thats what I needed. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. 2023 Trustpilot A/S. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. The others are too small. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. We use dedicated people and clever technology to safeguard our platform. I ordered from them since the January 6t and the order never came as we speak. The shirt i have doesnt event fit. Who is Legend Presents. I bough 3 of the same trousers and all have different names. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. I find the prices great value and when I called customer service they replied quickly. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. . We recommend switching to Edge, Chrome, Safari, or Firefox. LIVERPOOL, UK. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. The naming of products is just confusing. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. And the return process you use is ancient. SHOP TROUSERS GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. We will be sure to look into this to avoid any future issues. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. We have now had to contest payment of order. After a long wait, the long-awaited jeans and pants arrived at my home. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. This site has limited support for your browser. Stay current with updates from our social channels. Or book now at one of our other 15370 great restaurants in London. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Their customer service was amazing and were super helpful when my local courier . I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Information provided by various external sources. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa They. Headquarters. They have a great range of jeans as well with styles to fit everybody. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! A very satisfied customer. My insta is: Umairalsyed. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Absolutely phenomenal. 2 ITEMS 15% OFF. Paid 10 for delivery and havent been offered a refund either. We recommend switching to Edge, Chrome, Safari, or Firefox. This recurred over multiple days. The naming of products is just confusing. I paid addionally almost $100 just to return them. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. The company is doing wonderful and pushing out amazing clothing! Please feel free to send this back to us for an exchange of an item you are more happy with. Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On Hello, Thank you for leaving a review. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. LONDON, UK. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. NEW ARRIVALS Discover our latest product additions. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. We are so sorry to hear this. Stay current with updates from our social channels. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. Our jeans are made with utmost art and perfection. Get 5 free searches. Get in touch with us at any time. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. I find the prices great value and when I called customer service they replied quickly. 3+ ITEMS 20% OFF. 2 ITEMS 15% OFF. Stay current with updates from our social channels. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. Only one pair had a description whereby it recommended a size up so I purchased a size up. We also ensure all reviews are published without moderation. Transactions are handled with bank-grade security. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Call Us. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. - Legend London team. Happy, amazed, overjoyed, highly impressed and immediately fell in love. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Companies can ask for reviews via automatic invitations. Here are 8 tips for writing great reviews. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. Suggested companies are based on peoples browsing tendencies. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Product quality is average in my opinion. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Sent an email no responses, very bad look. My only issue is using DHL for your shipping service. Thank you.- Legend London Team. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. I have ordered few items on the 5th of feb and until now nothing arrived. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. | Read 41-60 Reviews out of 3,581 . I have big quads and their jeans fit so perfectly and comfortably.". Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. Cant wait for new collection! We will process your return usually within 7-14 days. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). This service is available 24 hours, Monday to Sunday. GA. Gontzal Alcorta Garai. Dr.Martens 1460 8 Eyelet Smooth Womens. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items Hello Nick, Thank you for leaving a review. Spray On. I have complained to DHL about this and still nothing is done, but thanks for the good products. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Good quality jeans and really comfortable. Devon Heart Womens. 3+ ITEMS 20% OFF. I received sameday/next day replies, even when you take into account the time difference. I had unknowingly made my purchase during Royal Mail's cyber attack. Wow!!! Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Good Man Brand Legend London. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. Have questions? It's a shame that u have nice products but you can't maintain the business properly. Company is clearly not setup to deal with order volume or customer returns. The items are still not delivered as we speak. Dr.Martens Pascal 8 Eyelet Virginia Womens. Rachel to be exact. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Order arrived less than 24 hours later. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. We are so sorry to hear this. 60.00. Call +0700-MY-LEGEND (0700-69-534363) Email Us Jeans made with luxury fabric, attention to detail and an engineered approach to fit.