Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. http://www.nowcard.org/nowcardfaq.asp#FAQ23. The cookie is used to store the user consent for the cookies in the category "Analytics". You don't have to do anything, unless you have moved since we sent you your last pass. Blackpool: Do not include common words or names. Are you struggling with the cost of living crisis? Completed renewal forms will be processed and new vouchers issued approx. Have you moved? New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. For further information contact: The National Rail enquiries telephone number is 08457 484950. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. You do not need to reapply for your bus pass. Can I use my bus pass on National Express Services? Alternatively, you can renew your pass online. You can find your renewal code located in the box towards the bottom of your renewal letter. If you cannot apply online for any reason please contact us. 5 How long does it take to renew an older persons pass? Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Concessionary bus passes will no longer be renewed automatically. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. If you move address, update the details on your bus pass at least three weeks before the renewal date. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. What are the 3 most important parts of a motherboard? You need to check the expiry date and apply to the council for a new one if you're is due to expire. What happened to the baby in Joy Luck Club? Your new pass will be not sent until a week before your old. This cookie is set by GDPR Cookie Consent plugin. Alternatively you are able to renew your vouchers online. Open all. Apply for or renew your bus pass. In London, you can use your card on buses but not on the Underground Train services. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Your pass will be automatically renewed if you have used it within the last 13 months. You will need to apply to this authority for a new pass. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you have not received this letter, call us straightaway on 01452 426265. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. You can apply for a disabled persons bus pass if you are a Medway resident. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Lee Can I use my disability-related with a companion bus pass in other parts of England? Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. It is no longer. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Update or cancel a card. The cookie is used to store the user consent for the cookies in the category "Other. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Blackburn with Darwen: These cookies will be stored in your browser only with your consent. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. 4 Apply online. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. It does not store any personal data. We will need to see evidence of your new address. 2 Are senior bus passes renewed automatically? No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Copyright Lancashire County Council 2022. If you've had a concessionary bus pass for the last five years, you might . Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. This My new bus pass has been refused by the driver. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. If you have an older person's pass that expires in the next two months renew online with the following links: -. What should I do? This might be a letter confirming your eligibility and asking if you wish to renew. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. The county council will not reimburse you for any charges levied by medical specialists or advocates. We apologise for any inconvenience that this situation may have caused you. This can be done by visiting a participating library only. Application forms for the 'English National Concessionary Travel Scheme . How did the American colonies actually win the war and gain their Independence from Britain? A letter and a renewal application form will be sent to you automatically you can also use the application form below. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. I am an age-related bus pass holder and my current bus pass is due to expire soon. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. No it is not possible to issue an age-related bus pass "with companion" entitlement. Collecting an application form from your local library. Lancashire: Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Unable to drive for reasons of medical fitness. We also use cookies set by other sites to help us deliver content from their services. The passes will be sent out automatically but people should call the bus renewal hotline . What time can I use my bus pass outside of Gloucestershire? The new pass is free. Daily fare: $2.00. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. This can be your email address or set to something memorable for you. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We send out renewed passes by the end of March. Find out which bus company you wish to comment about on our bus operator contacts page. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. There is no need to contact us until we get in touch with you. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. We also use third-party cookies that help us analyze and understand how you use this website. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Before your pass expires, we may send you a letter inviting you to renew it manually. Username Password Forgotten your Password? These cookies ensure basic functionalities and security features of the website, anonymously. I currently have a disability-related bus pass with companion entitlement. The cookie is used to store the user consent for the cookies in the category "Performance". Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. As a general rule, it is usually cheaper to call during the evenings and weekends. Calls from mobiles are likely to be considerably higher than those from landlines. It tells you about: Bus passes are issued for up to five years. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you have not received your renewal form, please contact our information line on 0345 600 0659. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. You have moved since your last bus pass was issued and not informed us. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You can apply for your renewal bus pass online. However, you may not be allowed to use your bus pass on night buses i.e. The form will ask for a new passport-sized photo, which will be printed on their new card.
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